Terms of service

By using the Treasure Cubs website and placing an order, you agree to the following terms and conditions.

1. General Use

  • All content on this website, including text, images, logos, and product listings, is for personal and non-commercial use only
  • You may not copy, reproduce, distribute, or use any content without written permission from Treasure Cubs
  • We reserve the right to update these terms at any time without prior notice
  • Continued use of the site after changes constitutes acceptance of the updated terms

2. Intellectual Property

  • All content on this website — including images, logos, text, graphics, and product designs — is the property of Treasure Cubs
  • Any reproduction, distribution, modification, or use of our content without written permission is strictly prohibited

3. Product Information

  • All product images are for illustrative purposes only. Actual colours may vary slightly due to screen settings and lighting
  • We strive to ensure all product details and descriptions are accurate; however, minor variations may occur
  • We reserve the right to limit quantities or discontinue products at any time without prior notice
  • Prices are listed in Indian Rupees (₹) and are inclusive of applicable taxes

4. Pricing

  • Promotional prices are valid only for the duration of the promotion
  • In case of a pricing error, we reserve the right to cancel the order and issue a full refund

5. Orders & Payments

  • Once an order is placed, you will receive an order confirmation via email
  • Orders are subject to product availability and payment confirmation
  • We reserve the right to cancel or refuse any order if required
  • All payments must be completed online at checkout

6. Shipping

  • Shipping charges and delivery timelines vary by zone — please refer to our Shipping Policy
  • We are not responsible for delays caused by courier partners or circumstances beyond our control
  • It is the customer's responsibility to provide an accurate delivery address

7. Order Modifications

  • Once an order is placed, it cannot be cancelled
  • Customers may request modifications to their order before it is shipped, subject to availability and approval
  • We reserve the right to refuse modification requests once the order has been processed or dispatched

8. Returns, Refunds & Exchanges

  • Due to hygiene reasons, certain products are not eligible for returns or exchanges once delivered
  • Refunds or replacements are applicable only for damaged, incorrect, or missing items
  • A clear, unedited 360° unboxing video is mandatory for all claims

Please refer to our Returns & Refund Policy for complete details.

9. Limitation of Liability

  • Treasure Cubs will not be responsible for indirect or consequential losses related to product use, delivery delays, website downtime, or third-party service issues
  • Our liability is limited to the value of the order placed

10. Governing Law

  • These Terms of Service are governed by the laws of India
  • Any disputes shall be subject to the exclusive jurisdiction of courts in Chennai, Tamil Nadu, India

Contact Us

📧 Email: treasurecubs@gmail.com
📱 WhatsApp: +91 90031 03246