Shipping policy
Last Updated: June 2026
At Treasure Cubs, we aim to deliver your orders safely and as quickly as possible across India.
Shipping Availability
We currently ship across India.
📌 Cash on Delivery (COD) is not available.
All orders must be prepaid through online payment methods available at checkout.
Shipping Charges & Delivery Timelines
Zone 1 — Tamil Nadu
- Orders below ₹500 → Shipping Charge: ₹60
- Orders ₹500 & above → FREE Shipping 🎉
- Estimated Delivery Time: 3–6 Business Days
Zone 2 — Kerala, Andhra Pradesh, Telangana & Karnataka
- Orders below ₹500 → Shipping Charge: ₹70
- Orders ₹500 & above → FREE Shipping 🎉
- Estimated Delivery Time: 4–7 Business Days
Zone 3 — Rest of India
- Orders below ₹500 → Shipping Charge: ₹80
- Orders ₹500 & above → FREE Shipping 🎉
- Estimated Delivery Time: 4–9 Business Days
📌 Delivery timelines are estimates and may vary slightly due to courier availability, weather conditions, public holidays, or unexpected delays.
Order Processing
- Orders are usually processed within 1–2 business days after payment confirmation
- Orders placed on Sundays or public holidays will be processed on the next business day
- You will receive an order confirmation email immediately after placing your order
- Once shipped, tracking details and courier information will be shared via email or SMS
Order Tracking
Once your order is shipped, you can track it using the tracking link shared in your shipping confirmation message.
Need help tracking your order?
📱 WhatsApp us your order number at +91 90031 03246
Courier Partners
We work with trusted courier partners including:
- Delhivery
- Shiprocket
- DTDC
- India Post / Speed Post
Courier selection may vary based on your delivery location and service availability.
Delivery Address & Contact Details
Please ensure your delivery address, mobile number, and PIN code are entered correctly during checkout.
Treasure Cubs will not be responsible for delivery delays or failed deliveries caused by incorrect or incomplete address details provided by the customer.
Failed Delivery & Returned Packages
If an order is returned due to incorrect address, failed delivery attempts, or customer unavailable during delivery — our support team will contact you for reshipping.
📌 Additional shipping charges may apply for re-dispatching returned orders.
Damaged, Missing, or Incorrect Orders
If you receive a damaged product, an incorrect item, or a missing item in your package, please contact us within 24 hours of delivery.
📌 A clear, unedited 360° unboxing video recorded from opening the sealed package is mandatory for all claims.
For complete details, please refer to our Returns & Refund Policy.
Contact Us
📧 Email: treasurecubs@gmail.com
📱 WhatsApp: +91 9003103246
Customer Support Hours: Monday – Saturday | 9:00 AM – 6:00 PM IST