Privacy policy

Last Updated: May 2026

At Treasure Cubs, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or place an order with us.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you use our website or place an order, we may collect the following information:

  • Name
  • Phone number
  • Email address
  • Shipping & billing address
  • Payment details (processed securely through payment gateways)
  • Order history and purchase details
  • Device and browsing information such as IP address and browser type

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Provide customer support
  • Send order updates and tracking details
  • Improve our website and shopping experience
  • Prevent fraudulent transactions
  • Send promotional offers or updates (only if you choose to receive them)

3. Payments & Security

All online payments are processed securely through trusted payment gateways such as Razorpay and Shopify Payments.

Treasure Cubs does not store your debit card, credit card, UPI PIN, or banking passwords.

We take reasonable security measures to protect your personal information. However, no online system can guarantee complete security.

4. Sharing Your Information

We do not sell or rent your personal information to third parties.

Your information may be shared only with trusted service providers required to operate our business, including:

  • Shopify
  • Payment gateways
  • Courier & delivery partners
  • Customer support tools

These providers use your information only for necessary business operations.

5. Cookies & Website Analytics

Our website may use cookies and similar technologies to:

  • Improve website performance
  • Remember your preferences
  • Analyze website traffic and user behaviour

You can disable cookies through your browser settings if preferred.

6. Marketing Communication

If you subscribe to our newsletter or promotional updates, we may send occasional offers, product launches, or discounts.

You can unsubscribe anytime using the unsubscribe link in our emails or by contacting us.

7. Third-Party Links

Our website may contain links to third-party websites or social media platforms. We are not responsible for the privacy practices or content of those websites.

8. Children's Privacy

Our products are intended for purchase by parents or guardians. We do not knowingly collect personal information directly from children.

9. Your Rights

You may contact us anytime to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Opt out of marketing communication

10. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.

Updated policies will be posted on this page with the revised date.

11. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

Email: treasurecubs@gmail.com
WhatsApp: +91 90031 03246
Address: No 403/a, Ponniamman Kovil street, Adayalampattu, Chennai - 600095
Customer Support Hours: Monday – Saturday | 9:00 AM – 6:00 PM IST